Politique de remboursement

Money-Back Guarantee

We're sorry if you didn't love our Caley-Beth products!

Returns are accepted within 14 days of purchase.  If you are unsatisfied with your purchase and have a receipt or proof of purchase, you will be eligible for a refund.  Please contact us with any questions you have at info@caley-beth.com. 

Products purchased through an authorized retailer must be returned to the original place of purchase, in accordance with the retailer’s return policy.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancellation Policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

FAQ:

How can I cancel an order?

Unfortunately, we are unable to cancel orders once they are placed.

If you need to edit your order before it ships, please email us at info@caley-beth.com.  While we cannot guarantee we'll be able to catch your order before it ships, we will do our best.  We apologize in advance for any inconvenience this causes.

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